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Question: What is the Rainbow Sandals guarantee & return policy?
What is the policy if your sandals break? If your sandals do happen to break, can you bring them into any store or do you have to send them in? To what address would they be sent in and what is the protocol and process?
The pictures have nothing to do with the content!!
The following is the answer:
Answer by erin :}
Our Warrantee is for the Lifetime of the sole. As long as you haven’t worn into the next layer of the sole from either the top or bottom*
RAINBOW® SANDALS will repair your sandals if they are damaged or defective due to MANUFACTURING DEFECTS ONLY.
Manufacturing defects -
1. – Strap Pulling Out
2. – Delamination of layers
3. – Stitching Coming Apart on Box -X Stitch
4. – Stitching Coming apart on Leather Strap
IMPORTANT: No damaged sandals are to be replaced by the store. All Sandals needing replacement due to manufacturing defects must be mailed to the factory. Repaired or replaced sandals will be returned paid within 15 days of receipt.
Here is the link to the page if you need it:
http://www.rainbowsandals.com/sizeguar.asp
Answer by Penny
http://www.rainbowsandals.com/sizeguar.asp
hope this helps 
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